All Marco Lume creations are individually handcrafted in Italy once your order is placed.
Please allow up to 6 weeks from the date of purchase for production and preparation before shipping.
We partner with a premium courier service specializing in luxury goods. All orders are fully insured during transit. You will receive a confirmation email with tracking details as soon as your piece has been dispatched.
Due to the made-to-order nature of our jewelry, returns and refunds are not accepted.
Each creation is crafted exclusively upon request, made uniquely for you.
If your piece arrives damaged or defective, please contact us within 48 hours of delivery. We will be happy to assist you and find a suitable solution.